Privacy & Refund Policies

Privacy Policy

IBEW Local Union No. 9 respects your privacy and we do not rent, sell, or lease your information to any third party. The details containing your electronic payment are securely transmitted from our payment gateway to our credit card processor for the sole purpose of authorizing your transaction so that we may provide our goods and services to you, the client.

By using the IBEW Local Union No. 9 website, you consent to our use of your information as described in this Privacy Policy. We reserve the right to change our privacy policy at any time without advance notice. Should a new policy go into effect, we will post it on this site, and the revised policy will apply only to information collected thereafter.

Your visit on our site is tracked through a standard web traffic statistics program, which keeps records of traffic on the site. Our server automatically collects data about your server’s Internet address when you visit us. When you request pages from our web site, our servers may log your IP Address.

User information may be disclosed to government authorities or other third parties when required or permitted by law, including, but not limited to, in response to court orders and subpoenas. We also may disclose user information in connection with investigations or when we have reason to believe that someone is causing injury to or interference with our rights or property.

Refund Policy

For payments initiated through an ACH debit, IBEW Local 9 will issue an ACH credit back to the bank account where the ACH debit was transacted. If you believe that the amount debited from your bank account is incorrect, please notify us so that we can perform the necessary research immediately. If an error is identified, we will gladly initiate an ACH back to your account. It is important to note that many institutions use ACH as a form of collecting payments. Please verify that the debit from your account is in fact from IBEW Local 9.

For payments initiated through a credit card, IBEW Local 9 will issue a refund to that same credit card. If you believe that the amount charged to your credit card is incorrect, please notify us so that we can perform the necessary research immediately. If an error is identified, we will gladly initiate an refund back to your credit card. Please note that once the refund has been issued, your issuing bank will post the refund to your account pursuant to the terms and conditions of your card holder agreement. Please contact your issuing bank directly if you have specific questions regarding the time for your refund to post to your account as refunds may not be posted immediately.